• Resourcing People to Live Well

    Our vision:

    An inclusive community where people have access to the resources they need to meet the challenges of change and live fully.



Our service model

The AQA service model draws on our decades of experience supporting people to live well with spinal cord injuries and other complex conditions. We build partnerships.

How we operate

When you inquire with AQA about receiving a service, we don’t just hand you a menu. Our Engagement Coordinators explore with you how we can provide the support you need in the most reliable and sustainable way.

NDIS accredited

AQA is a quality accredited and registered service provider with the National Disability Insurance Scheme (NDIS) and the Transport Accident Commission (TAC).

Learn more about AQA services
Submit a service inquiry


Our support workers

We resource people to live well, and people includes our support workers. Our staff come from all walks of life and represent a broad range of ages and backgrounds.

What support workers do

Our support workers get to know people and help them - at home, in their local communities, and sometimes when travelling for business or pleasure. You may find yourself taking someone to an appointment, helping them get ready for work in the morning, or preparing an evening meal.

What support workers need

Prior experience of disability support work is helpful but what you need most is reliability and a wish to connect with people. As one of our longest-serving support workers explains: To be a carer, you need to have it in your heart.

Learn more about joining AQA
Our review of 2020

AQA and coronavirus disease (COVID-19)

The AQA COVID-19 resource page offers helpful online information for the community associated with AQA.
Go to AQA's COVID-19 resource page
Covid Safe Plan
Our thank-you to carers

Our history

Formed in January 1987 by a small group of people with spinal cord injuries who had met at a sheltered workplace, AQA Victoria Ltd rapidly built a highly respected and peer-led attendant care business, established an information hub, and pioneered a peer-support outreach service in collaboration with Austin Health. 

Over the past decade we have expanded the scope of the supports we provide to clients across a broad spectrum of complex neuromuscular and other disorders. We have trained an extensive register of peer mentors and coaches, whose services are available informally and through the NDIS. We have taken our information service and bimonthly newsletter online through our Spire website. And we continue to sustain more than 400 support workers from diverse backgrounds with meaningful employment. 
Learn more about us






Happy Clients

Our support workers care for us, they really do. We’re like sisters. Without them we’d be lying in bed all day. - Valerie
Peer support showed me I could live as a quadriplegic and live well. It helped me to accept what I thought was an unacceptable condition. - Mario